Massachusetts General Hospital

The Cancer Center at Massachusetts General Hospital is comprised of more than 37 treatment programs within 29 fully integrated, multidisciplinary disease centers and a vast array of support and educational services. The staff at the Cancer Center works to provide patients with customized and compassionate care, as well as innovative treatment for adults and children. 

Location and Contact

Cancer Center
55 Fruit St.
Boston, MA 02114
T: (617) 726-5130
Website: www.massgeneral.org/cancer/

Massachusetts General Hospital 

55 Fruit St.
Boston, MA 02114
T: 617-726-2000
Website: www.massgeneral.org/
Campus Map

MassGeneral Hospital for Children (Main Campus)
55 Fruit Street
Boston, MA 02114
T: (617) 726-2000
Website: www.massgeneral.org/children/experience/

Helpful Phone Numbers

  • Appointments for New Patients: (800) 711-4644
  • Reach a Patient: (617) 726-2000
  • Visiting Hours
  • Request Medical Records: (617) 726-2361
  • Billing Questions: (617) 726-4098

Cancers Treated

Directions

Driving

Flying

Airports

Boston Logan International Airport

1 Harborside Dr.
Boston, MA 02128
T: (800) 235-6426

Located approximately 10 minutes (4 miles) from downtown Baltimore and John Hopkins Hospital.

Transportation from the Airport

Mass General Hospital is conveniently located four miles from Logan International Airport.

Driving

From Logan Airport by Car:

  • Take MA-1A south (partial toll road) through the Sumner Tunnel
  • Stay right and follow signs to Storrow Drive
  • Take Storrow Drive west
  • Take the MA-3 N (Storrow Drive) exit to Government Center/Kendall Square (the ramp is on the left)
  • At the end of the ramp, yield to crossing traffic at the flashing traffic signal, and then proceed straight ahead
  • Turn left onto Cambridge Street at the traffic signal

To Access the Hospital's Main Entrance, Emergency Department and the Fruit Street Garage:

  • Take Cambridge Street to No. Grove Street (the first traffic signal)
  • Turn left onto No. Grove Street
  • The Main Entrance is straight ahead
  • Emergency is on the left
  • The Fruit Street Garage is one block up on the left

To Access the Wang Ambulatory Care Center (ACC) and the Parkman Street Garage:

  • Take Cambridge Street to Blossom Street (the second traffic signal)
  • Turn left onto Blossom Street
  • Take the first left onto Parkman Street
  • Wang ACC is one block up on the right (valet parking available)
  • The Parkman Street Garage is two blocks up on the left
Subway (the "T")

From Logan Airport via the "T" red line:

  • From Terminal E, arrivals level, take the Silver Line shuttle bus to South Station
  • Take the red line in the Alewife direction to the Charles/MGH stop
  • Follow the exit signs to Mass General (heading north)
  • Make a right to follow Cambridge Street east one block
  • Make a left (north) onto No. Grove Street
  • The main entrance is straight ahead

Massport provides free shuttle bus service between airline terminals and the MBTA Blue Line T (subway). Shuttle service operates seven days per week.

From Logan Airport via the "T" blue line:

  • Take the Massport shuttle bus to the Airport station on the Blue Line
  • Take a Bowdoin-bound (inbound) Blue Line train to the Bowdoin station (which is the last stop)
    • From the Bowdoin stop, exit onto Cambridge Street
    • Head west on Cambridge Street
    • Turn right (north) onto No. Grove Street
    • The hospital's main entrance is straight ahead

Free Partners Shuttle Bus:

  • Take the Massport shuttle bus to the MBTA Blue Line Airport station
  • Take the Bowdoin-bound (inbound) Blue Line train to the State Street station 
  • Change to the outbound Oak Grove-bound Orange line
  • Take the train to North Station (the second stop)
  • Exit on to Causeway Street
  • The free Partners shuttle bus stop is directly across from North Station on Causeway Street. The shuttle runs every 15 minutes on weekdays, and every 30 minutes on weekends
Bus Service

Massport provides free shuttle bus service between airline terminals. Shuttle service operates seven days per week.

Monday through Friday:

  • Take the Massport shuttle bus to Terminal C - Departures Level
  • From Terminal C- Departures Level, take the 459 Salem Depot Via Logan Airport & Central Sq bus to American Legion Hwy & Bell Circle (Approximately 7 minutes)
  • Switch to the 450 Haymarket Western bus
  • Take this bus to Haymarket Station (Approximately 11 minutes)
  • From the Haymarket station, Mass General is approximately a 14-minute walk:
    • Head west toward Congress Street
    • Turn right onto Congress Street
    • Turn left onto Sudbury Street
    • Turn right onto Cambridge Street
    • Turn right (north) onto No. Grove Street
    • The main entrance is straight ahead

By Train

Several Amtrak routes serve Boston, with trains arriving at both South Station and North Station.

To get to Mass General by commuter rail or by regular Amtrak service from another city, take a train to either South Station or North Station. To go to Mass General from South Station, switch to the Red Line T (see below).

Train Routes Serving Boston's South Station

  • Acela Express (from Washington, DC; New York; Stamford, CT; New Haven; and Providence, RI)
  • Lake Shore Limited (from Albany, NY, and western Massachusetts)
  • Northeast Regional (from all points south)

Directions from South Station to Massachusetts General
1. Take the Alewife-bound (outbound) Red Line train to Charles Street/MGH Station
2. Follow the exit signs to Mass General (heading north)
3. Make a right to follow Cambridge Street east one block
4. Make a left (north) onto No. Grove Street
5. The main entrance is straight ahead

Train Routes Serving Boston's North Station

  • Downeaster (from Maine, New Hampshire and northern Massachusetts)

Directions from North Station to Massachusetts General

  • There is a free Partners shuttle bus that runs between Mass General and North Station every 15 minutes on weekdays and every 30 minutes on weekends. The shuttle bus stop is directly across from North Station on Causeway Street.

Amtrak Schedules

Getting Around Boston

Ground Transportation

Taxi Services

  • Boston Cab Assoc.: (617) 536-3200
  • I.T.O.A. Cab Assoc.: (617) 825-4000
  • Tunnel Taxi: (617) 567-2700
  • 617 TaxiCab Inc.: (617) TAXI-CAB (829-4222)

Massachusetts Bay Transit Authority (MBTA)

The MBTA (Massachusetts Bay Transit Authority) bus system includes local, inner-express, outer-express and Silver Line buses. Many different bus lines stop near the hospital.

To find the best route from your starting point, visit the MBTA website for bus schedules, maps and accessibility information.

Subway (The "T")

Mass General is conveniently located on public transportation. Boston's subway system, known as the "T," is run by the MBTA (Massachusetts Bay Transit Authority).

The nearest T stop to the hospital is Charles/MGH, which is on the Red Line. The Charles Street/MGH station is wheelchair accessible. Passengers can take the elevator from the station platform to the street level.

Directions to Mass General via the Charles/MGH Station from Central and South Boston

  • Take the Alewife-bound (outbound) Red Line train to Charles/MGH Station
  • Follow the exit signs to Mass General (heading north)
  • Make a right to follow Cambridge Street east one block
  • Make a left (north) onto No. Grove Street
  • The main entrance is straight ahead

Directions to Mass General via the Charles/MGH Station from Cambridge

  • Take either the Ashmont-bound or Braintree-bound (inbound) Red Line train to Charles/MGH Station
  • Follow the exit signs to Mass General (heading north)
  • Make a right to follow Cambridge Street east one block
  • Make a left (north) onto No. Grove Street
  • The main entrance is straight ahead

Mass General can also be reached from the Orange and Green Lines. The nearest stop is North Station. A free Partners shuttle bus runs between Mass General and North Station. The shuttle bus stop is directly across from North Station on Causeway Street and runs every 15 minutes on weekdays and every 30 minutes on weekends.

Commuter Rail

The commuter rail is run by the MBTA (Massachusetts Bay Transit Authority) and is comprised of 12 lines that travel to central Boston from outlying areas within Boston and the Boston suburbs.

To travel to Mass General by commuter rail, take a train to either South Station or North Station. At South Station, switch to the Red Line T (see below). From North Station, take the free shuttle bus to Mass General.

From South Station

  • Take the Alewife-bound (outbound) Red Line train to Charles/MGH Station
  • Follow the exit signs to Mass General (heading north)
  • Make a right to follow Cambridge Street east one block
  • Make a left (north) onto No. Grove Street
  • The main entrance is straight ahead

From North Station

  • There is a free Partners shuttle bus that runs between Mass General and North Station every 15 minutes on weekdays, and every 30 minutes on weekends. The shuttle bus stop is directly across from North Station on Causeway Street.

Parking

Parking at Mass General

Mass General offers parking for patients and visitors at the Fruit Street, Parkman Street, Yawkey Center and Charles River Plaza garages on our main campus. We also offer valet parking at the Wang and Yawkey Centers.

Additional parking options include nearby private parking garages and parking lots as well as limited street parking. Due to the high volume of visitors to Mass General every day, we recommend that visitors use public transportation whenever possible.

Parking Garages

Patients and their visitors are eligible for reduced parking rates in the Fruit Street, Parkman Street, Yawkey Center, and Charles River Plaza parking garages. Fruit, Parkman, and Yawkey garages provide a 25-minute grace period for patient drop-off and pick-up for their convenience. Charles River Plaza has a 15-minute grace period. Reduced parking rates are available only for Mass General patients and their visitors.  

Validated Parking Rates

*Massachusetts General Hospital offers patients and their visitors reduced parking rates at Mass General parking garages. To contact the parking office call (617) 726-8886.

The following validated parking rates apply only to Mass General patients and visitors who park in the Fruit Street, Parkman Street and Yawkey Center parking garages. Parking tickets are validated at the cashier in the central payment office located on the ground floor lobby of each garage. The validated parking rates are as follows:

  • 0 to 1 hour = $9.00
  • 1 to 2 hours = $10.00
  • 2 to 4 hours = $11.00
  • 4 to 24 hours = $14.00

Public Parking Rates

Public parking rates apply to the Charles River Plaza, Fruit Street, Parkman Street, and Yawkey Center parking garages for anyone who is not a patient or visiting a patient. The public parking rates are as follows: 

  • 0 to 1 hour = $12.00
  • 1 to 2 hours = $24.00
  • 2 to 3 hours = $36.00
  • 3 to 24 hours = $48.00

Please note, on weekends and holidays the Parkman Street Garage does not have a cashier on duty. Parkman Street Garage parking tickets can be processed in the Fruit Street Garage cashier office.

Cancer Center Parking Program

Patients should talk to their service provider/practitioner to see if they are eligible for the program. For additional information about parking rates at Mass General, please contact the Parking Office at (617) 726-8886.

Valet Parking

Valet parking is available for patients and their visitors at the Wang Ambulatory Care Center lobby, Yawkey Center, and the Charles River Plaza upper level of the garage. Hours are as follows: 
  • Wang ACC Lobby: Monday through Friday from 6:00 a.m. to 8:00 p.m. Payment must be made at the information desk in the Wang Lobby
  • Yawkey Center: Monday through Friday, 8:00 am to 6:00 pm. Payment must be made at the parking cashier booths in the first-floor lobby

Paying for Parking

There are no cashiers at the garage exits. Please keep your ticket with you and pay at the garage's cashier's office, located on the ground floor of the Fruit Street and Parkman Street garages and in the lobby of the Yawkey Center. MGH patients and patient visitors will have their tickets validated at the cashier's office.

Patients with appointments at 165, 175, and 185 Cambridge Street and park at the Charles River Plaza lot or garage must have their tickets validated at their medical practice to receive the validated rate. Cashiers are located at the 165 Cambridge Street Lobby and the upper level of the Charles River Plaza garage. Credit card payment is accepted at both the Charles River Plaza lot and garage exit lanes.

To best serve our patients, we reserve Mass General parking garages for patients and their visitors. If you are not a patient or patient visitor, please park in a nearby private parking lot. Only Mass General patients and their visitors are eligible for reduced parking rates. 

Shuttle Service

Free shuttle service is available for patients, visitors, and employees of Massachusetts General Hospital. The complimentary shuttle runs from Mass General's main campus to the following locations:

  • Parking Lots
  • North Station, One Constitution Road, Charlestown Navy Yard
  • Partners HealthCare (Prudential Center) and, Brigham and Women's Hospital
  • Charlestown (Bunker Hill Health Center) and North End Health Centers
  • Chelsea Health Center
  • East Boston Health Center, Winthrop Senior Center
  • Everett Health Center
  • Revere Health Center
  • Massachusetts Institute of Technology (MIT)
  • Somerville and Sullivan Square MBTA
  • North Station and Charlestown Navy Yard

A full shuttle schedule and hours are available online. Visit the information desk in the main lobby at 55 Fruit Street or at the Yawkey Center for a printed shuttle schedule that includes location information about shuttle stops.

Lodging

Lodging Options

A full list of accomodations can be found online.

La Quinta Inn & Suites 

23 Cummings St.
Somerville, MA 02145
T: (617) 625-5300

La Quinta Inn & Suites offers temporary lodging.

Beacon House

19 Myrtle St.
Boston, MA 02114
T: (617) 523-8295

Beacon House offers temporary lodging. 

Hope Lodge, Boston (No Fee)

American Cancer Society
125 S. Huntington Ave
Jamaica Plain, MA 02130 
T: (617) 396-5500 

The Hope Lodge is available for cancer patients age 18 and older who live 40 plus miles from Boston and have three cancer treatment appointments per week. The lodge is located 4.2 miles from the hospital. Physician referral required. 

 

Hope Lodge, Worcester (No Fee)

American Cancer Society 
7 Oak St.
Worcester, MA 01609
T:  508-792-2985

The Hope Lodge is located 45 miles from hospital. 

Hospitality Homes 

Multiple Locations
T: (888) 595-4678

A nonprofit organization,Hospitality Homes can provide families receiving medical care in the Boston area with host homes, or with volunteers who open their homes. The organization's services are free, but there is a suggested $25 donation per night

Mariner's House

11 North Square 
Boston, MA  02113
T: (617) 227-3979

Mariner's House can provide housing for those active in maritime service, with maritime retirement status, or their immediate families. Rates run between $65 to $115 per night.

Your First Appointment

The following guidelines will help ensure your appointment goes smoothly. Please check with your physician's office prior to your appointment for additional instructions or preparations required for your appointment at Mass General. The Registration and Referral Center will confirm that all insurance referrals and authorizations from your primary care physician have been obtained and completed.

Before Your Appointment

Patient Registration

The Registration and Referral Center is a service for patients that handles registration, insurance eligibility verification and managed care referral processing for patients prior to their hospital visit. Before your appointment, please plan to register for a MGH patient number. All patients must have a MGH patient number to schedule an appointment and receive services at Mass General. Call the Massachusetts General Hospital Registration and Referral Center at (866) 211-6588 to receive your patient number. Please have the following information available:

  • Name
  • Address
  • Date of birth
  • Social security number
  • Insurance information
  • Emergency contact information

Additional Guidelines

  • Confirm your health insurance coverage. Contact your health insurance provider to verify the specifics of your coverage. Call the Registration and Referral Center at 866-489-4046 if you have any managed care referral questions
  • Make a list of the medications you currently take. Be prepared to discuss any prescribing information, such as how much you take and how often you take it. If you have copies of your prescriptions, bring those with you
  • Make sure you know how to get to your appointment. Mass General physicians see patients at a number of different locations, not just on the main campus. View campus maps and directions
  • Please note that all patients must present a valid photo ID prior to receiving services as Mass General

At the Appointment

  • Be prepared to pay any insurance copayments and/or deductibles
  • Bring the following information with you to help you fill out any necessary paperwork:
    • Valid photo ID
    • Mass General patient number, if available
    • Your social security number
    • Insurance card, including your policy number and/or Medicare or Medicaid card
    • Your employer's name, address and phone number (if you are insured through your employer)
    • Managed care referral authorization - this is necessary if you are covered by a managed care plan in which a physician referral is required
    • Name, address and phone number of your referring or primary care physician
    • Any forms you were asked to complete prior to the appointment
    • Any medical information requested by Mass General, such as radiology results and lab diagnostic test results. This is especially important if you are coming for a second opinion

Insurance

Insurance Information

Accepted Insurance Plans

Before scheduling your hospital visit, check with your health insurance provider to see if you are covered and learn the specifics of your coverage. Insurance plans are agreements made between you and your insurer, and Massachusetts General Hospital cannot ensure that an insurance provider will pay for your care. It is your responsibility to understand what types of coverage your health insurance provides and to be sure that you meet all requirements stipulated by your specific plan.

Your health insurance provider will be able to inform you of your level of coverage and what, if any, copayments, coinsurances and deductibles will be your responsibility. If you do not contact your provider, you can be ultimately be responsible for all or a large portion of your bill.

Managed Care and Prior Approvals

If you are enrolled in a managed care group, such as an HMO or PPO, you might need a referral from your primary care physician. Please contact your physician for authorization before your appointment, elective procedure or admission to the hospital. Depending on your insurance provider, you might be required to pay a deductible or copayment. In some cases, a deposit can be required. An admitting office coordinator will discuss any deposit details with you.

Emergency Care

If you are admitted to the Emergency Department and belong to a managed care group, such as an HMO or PPO, you must notify your primary care doctor and insurer as soon as possible. If you fail to do this, your insurer might not agree to pay your entire bill. Mass General will make every effort to notify your insurer that you are in the hospital, but this is ultimately your responsibility.

Second Opinions

Before scheduling a second-opinion consultation at Mass General, be certain to discuss second-opinion requirements with your insurance company, who can tell you if precertification is required.

Uninsured Patients

Uninsured or underinsured patients can also be eligible for financial assistance through Mass General's Office of Patient Financial Services (see below).

Resources

Financial Access Unit

The Financial Access Unit will verify insurance coverage and benefits for patients who have been scheduled for a procedure or hospital stay. The Financial Access Unit also works directly with physicians' offices and insurance companies to confirm that all required referrals and authorizations have been approved prior a patient's visit. Contact the Financial Access Unit at (617) 726-6828 if you have any insurance authorization questions or concerns.

Patient Financial Services

Mass General offers several programs for patients who are underinsured or who do not have any insurance coverage. Patient Financial Services provides counselors who can assist patients with applying for state-funded programs such as MassHealth and Free Care Programs. Counselors are available who specialize with outpatients, inpatients and emergency room visits. Patient Financial Services is located on the main campus in the Outpatient Registration Department or on the ground floor of the Wang Ambulatory Care Center. To speak with Patient Financial Services, call (617) 726-2191.

Admitting Office

The staff in the Admitting Office notifies insurance companies of a patient's pending surgery or hospital admission to obtain prior approval. During this process, someone from the admitting office will contact patients to ensure any necessary information has been received. If you have any questions concerning this process, please call the Mass General Admitting Office at (617) 726-3393.

Services and Amenities 

Cafeterias

Whether you need a snack, meal or light refreshment, there are delicious and healthy food options available at Mass General's caf?s and cafeterias.

Chapel

Meeting the spiritual and religious needs of our patients and their families is an important part of caring for the whole person.

Gardens and Outdoor Spaces

Whether you're in search of fresh air or a quiet spot, Mass General's gardens and outdoor spaces offer a soothing environment.

Gifts, Flowers, and Salons

Mass General has several gift shops and hair salons on the hospital's main campus to help you find the perfect gift.

Libraries and Learning Resources

Visit Mass General's libraries and learning resource centers to research a health topic, read the newspaper or have a book or video delivered to a patient's room.

Media and Technology Services

Massa General provides telephone and television services in all patient rooms as well as other ways for patients and visitors to stay connected while at the hospital.

Museum

The Paul S. Russell, MD Museum of Medical History and Innovation presents the 200-year evolution of healthcare and medicine at Mass General.

Phillips House

Phillips House is a premier patient care unit offering expert, innovative medical care in the comfort and privacy of deluxe hospital accommodations.

MassGeneral Hospital for Children

Hospital Hours and Visiting Policy

MassGeneral Hospital for Children encourages a nurturing and healing environment and we strongly believe involved parents and family members play a vital role on a child's road to recovery. The hospital does not have set visiting hours and family members are invited to visit at any time.

Visit Limitations

While there is no set visiting policy for parents, we do place some limitations on visitors if they are ill and we will restrict entry to the hospital if a visit might interfere with a child's recovery. Visiting policies are enforced to preserve the exceptional quality of care children deserve while they're at MassGeneral Hospital for Children.

Overnight Stays for Parents

Please keep in mind that having a hospitalized child can be physically and emotionally draining. So if you'd like to stay overnight, MassGeneral Hospital for Children usually recommends that one parent stay at a time, so the other can go home and rest. However, if both parents want to stay and it's in the child's best interest, we will accommodate your wishes. If you need information about hotels, please click here

Inpatient Floors Locked at Night

The doors to inpatient units are locked from 8:00 pm to 6:00 am. If family visitors come during this time, a representative from the hospital reception area will alert the inpatient floor that your child has a visitor.

Siblings

Siblings can visit at any time as well, but generally do not stay overnight. Children who are ill, sick with cold or flu, or have had vomiting or diarrhea in the previous 24 hours should not visit the pediatric inpatient floors since they may pass infection or a virus to other children who are hospitalized. If a child has been exposed to any infectious disease, such as chicken pox, measles or whooping cough/pertussis during the three weeks before they visit the hospital, please call the inpatient floor to determine the appropriateness of the visit.

Mail, E-mail, and Care Pages

Mail, packages or letters addressed to your child at the hospital will be delivered to the inpatient floor. Send all letters and packages to:
MassGeneral Hospital for Children [Patient Name]
Pediatric Inpatient Unit, [Room Number]
55 Fruit Street
Boston, MA 02114-2622

Laptops are available on the inpatient floors and can be used by patients in their rooms. If your child has an e-mail address, he or she can also send e-mail greetings to family and friends. Care Pages Families are invited to set up a Care Page, a free web page that allows you to keep family and friends up to date on your child's care. You can include photos and text and exchange e-mail greetings.

Care Pages can be accessed on inpatient unit computers or at the Blum Patient and Family Learning Center. You might consider setting up a Care Page before your arrival at the hospital if your child's visit is a scheduled one.

Why choose us?

Mission

Guided by the needs of our patients and their families, Massachusetts General Hospital aims to deliver the very best health care in a safe, compassionate environment; to advance that care through innovative research and education; and to improve the health and well-being of the diverse communities we serve.

Overview

Massachusetts General Hospital, a leading medical center located in the heart of Boston, is consistently ranked among the top hospitals in America. Mass General is the original and largest teaching hospital of Harvard Medical School, where nearly all of our staff physicians serve on the faculty. Mass General trains the next generation of medical and scientific leaders and conducts the largest hospital-based research program in the United States.

We are committed to delivering the most advanced and compassionate care, pushing the boundaries of medicine, educating the next generation of care providers and researchers, and making a difference in the health of the communities we serve - locally and around the world.

World-Class Patient Care

Mass General has consistently been ranked among the top hospitals in the United States. In 2012 and 2015, Mass General was recognized as the #1 hospital in America by U.S. News & World Report. In 2016, Mass General was recognized as #3 out of almost 5,000 hospitals considered in the ranking. In all, Mass General has been ranked as one of the top three hospitals in America since 2010 and for 18 of the last 25 years.

Mass General is the only hospital in the nation to be ranked in all 16 specialties by U.S. News & World Report. Our patients have access to a network of physicians who are leaders within their specialty. Our six multidisciplinary care centers - known worldwide for innovations in cancer, digestive disorders, heart disease, transplantation, vascular medicine and trauma care - unite specialists across the hospital to offer comprehensive and state-of-the-art medical care. In addition, MassGeneral Hospital for Children provides a full range of pediatric health care services, from primary care to leading-edge treatments of complex and rare disorders.

Mass General is designated a Magnet(R) hospital, the highest honor for nursing excellence awarded by the American Nurses Credentialing Center. The hospital also holds concurrent Level 1 verification for adult and pediatric trauma and burn care.

A Research Powerhouse

Mass General conducts the largest hospital-based research program in the United States and is the top recipient of research funding from the National Institutes of Health (NIH). Mass General has long been a leader in successfully bridging innovative science with state-of-the-art clinical medicine. With an annual research budget of more than $800 million, our research program spans more than 20 clinical departments and centers across the hospital. Our research drives discoveries and breakthroughs in basic and clinical research, which translate into new and better treatments.

Mass General topped the Nature Index list of health care organizations for publishing more articles in high-impact journals than any other hospital in America from February 2015 to January 2016.

Leaders in Education

Mass General is the original and largest teaching hospital of Harvard Medical School, where nearly all of our staff physicians serve on the faculty. We are committed to training and mentoring the next generation of international leaders in science and medicine, providing opportunities for physicians, nurses and allied health professionals. These talented men and women, in turn, lend fresh and innovative perspective on how we care for patients.

In January 2015, Mass General was named the top medical and surgical residency institution in the nation by Doximity, the largest online network for physicians.

Excellence in Community Service

Our work has always been guided by the needs of patients and their families. Mass General partners with communities to build, improve and sustain health care delivery and increase the health and well-being of those who live and work in these communities.

Mass General received the 2015 Foster G. McGaw Prize for Excellence in Community Service for leadership in addressing the opioid epidemic and social and economic determinants of health, reducing barriers to care for vulnerable populations and promoting health equity.

Mass General also works closely with health care institutions throughout New England and the nation to offer expert treatment and leading-edge clinical trials to patients in their communities.

Setting the Bar for Quality and Safety

Safety, effectiveness, patient-centeredness, timeliness, efficiency and equity - these six tenets established by the Health and Medicine Division of the National Academies of Sciences, Engineering, and Medicine are the foundation of Mass General's approach to quality and safety. We measure our performance, set high goals and track our progress toward those goals. We compare ourselves against local and national benchmarks in key quality and safety areas to ensure we deliver the highest quality and safest care possible.

For Children

With more than 300 physicians, 50 medical specialties, 15 surgical services, and compassionate preventive and primary care, we are an invaluable resource for the healthcare needs of infants, children and adolescents. At MassGeneral Hospital for Children (MGHfC) we have the expertise and experience, as well as the state-of-the-art facilities and technologies, to provide exceptional care for our patients. 

Our patients have complete access to the resources of the world-renowned Massachusetts General Hospital, including innovative research and treatments. As our patients grow, they also benefit from the smooth transition of care between pediatric and adult services at Mass General.

Fast Facts:

  • The oldest provider of pediatric services in Boston, MGHfC has provided comprehensive, compassionate care to children since 1821.
  • MGHfC treats more than 170,000 patients annually, including both primary care visits and specialty care visits.
  • Annually, more than 12,000 pediatric emergency visits, 3,000 admissions and 3,500 births take place at MGHfC.
  • MGHfC is home to the only proton beam facility in New England, which allows our team to provide groundbreaking therapy for children with cancerous brain tumors, eye tumors and other illnesses.
  • MGHfC staff is involved in global health initiatives in developing countries and participates in national and international disaster relief efforts. 

Family Centered Care

We respect that the family is the center of the child's life and what affects one member of a family unit has an effect on the entire family. We welcome families to participate in every aspect of the child's care and encourage them to communicate their needs and those of their child. Family-centered care is built upon the core concepts of dignity and respect, information sharing, participation and collaboration between patients and families, and healthcare providers.

Care in the Local Community

We offer more than 12 community locations, a convenience for families throughout Eastern Massachusetts and Southern New Hampshire. In our regional hubs, located at Newton-Wellesley Hospital and North Shore Medical Center, our pediatric specialists and house staff work closely with local pediatricians to provide specialized care closer to home. 

Innovative Research

As part of Mass General, MGHfC shares the largest hospital-based research program in the United States. Over the years, our researchers have made significant advancements in genetics and genomics, imaging technologies, less invasive surgical techniques and an abundance of treatment options that are changing the way pediatric care is delivered. 

Support MassGeneral Hospital for Children

When you donate your time, your talents or your financial contributions to MGHfC, you are making a real and lasting difference in the futures of children treated at the hospital. 

Our Mission

We are dedicated to providing outstanding personalized, developmentally appropriate care for infants, children and adolescents within the context of their family and community. We recognize that excellence in patient care is the result of an interdisciplinary effort requiring collaboration from all members of the healthcare team. We are committed to providing the best care possible in a child friendly environment that includes dedicated pediatric emergency, day surgery, outpatient and inpatient services. We honor diversity, we encourage open discussion and respect the parent's and child's right to participate in the planning of care. We are advanced in our understanding of illness by sound medical research and education, empowered by skill and technology, and motivated by a commitment to excellence in pediatric practice that is sincere and compassionate.