Our entire staff at the Canton-Potsdam Hospital Center for Cancer Care works together to ensure that you receive personalized, high quality care from your very first visit. We work with your primary care provider and our hospital imaging and pathology teams for quick, accurate diagnoses. Our nurse navigator coordinates your care, helping you schedule the tests and appointments you need. We solve problems together at multidisciplinary meetings. Collegiality and cooperation define everything we do at the Center for Cancer Care: it makes us better caregivers, and it delivers better results.
Location and Contact
Center for Cancer Care
50 Leroy St.
Potsdam, NY 13676
T: (315) 261-5890
Website: www.cphospital.org/cancer-center
Canton-Potsdam Hospital
77 West Barney St.
Gouverneur, NY 13642
T: (315) 287-1000
Website: www.cphospital.org/
Helpful Phone Numbers
- Appointments for New Patients: (315) 261-5240
- Reach a Patient: (315) 265-3300
- Visiting Hours: There are no specific hours at this hospital, but it also depends on the patient.
- Request Medical Records: (315) 261-5274 / Open 7 a.m. to 4 p.m. Monday through Friday
- Billing Questions: (315) 261-5150
Cancers Treated
This institution treats most cancers. Call the Center for Cancer Care at (315) 261-5890 to find out more.
Parking
Free parking at all our facilities.
In addition to our main campus, we offer services at several outpatient facilities to ensure we meet all of your family's healthcare needs. Valet parking is available at our main campus in Potsdam free of charge.
Valet hours are Monday through Friday from 6:30 a.m. to 3:30 p.m.
Lodging
Lodging Options
Northern Family Motel
A budget motel featuring comfortable rooms, fire pits, friendly staff, low rates, and more. Located five minutes from the hospital.
Location & Contact
6775 State Highway 56
Potsdam, NY 13676
T: (315) 265-4640
Hampton Inn Potsdam
Conveniently situated off of US 11 North, the Hampton Inn Potsdam hotel is located near several colleges and universities and three minutes from the hospital. The following is located in every stay:
- Free hot breakfast
- Clean and fresh Hampton bed®
- Free WiFi in every room
- Gym/fitness center use
Location & Contact
84 Grove St.
Potsdam, NY 13676
T: (315) 265-0100
Scottish Inns Potsdam
We are located in the St. Lawrence Valley region of Northern New York, just one and a half miles from Clarkson University and two miles from the hospital. Services include:
- 18 guest rooms
- Late-check out
- Internet access
- All pets allowed
Location & Contact
7575 U.S. Highway 11
Potsdam, NY 13676
T: (315) 265-6700
Potsdam Inn
The Potsdam Inn (previously the Smalling Motel South) has been14 years at this location. The name of the motel has changed, but the reputation for offering clean, comfortable rooms at affordable prices continues on. Located just outside the village of Potsdam in a quiet setting, set back from the highway, we are very close to downtown and 14 minutes from the hospital. We strive to make your stay comfortable by continuing to update our furnishings, linens and amenities and our manager is on the premises to assist you. We appreciate your business and look forward to serving you.
Location & Contact
7518 U.S. Highway 11
Potsdam, NY 13676
T: (315) 265-0709
Your First Appointment
We know it can be daunting to visit a cancer center for the first time. Here are some tips to make your first visit easier:
- Organize your medical records. It's helpful for your practitioner to know your full health history, prescription and non-prescription medicines you're taking and their respective dosages, any known allergies, and contact information for doctors that you see regularly.
- Bring your health insurance information, including your insurance card and prescription card.
- Provide CPH with emergency contact information.
Insurance
This institution accepts many insurance plans.
Services and Amenities
Great care begins with our outstanding staff. Everyone involved in your care from housekeepers, to laboratory technologists, to general surgeons is here to serve your needs. Your involvement--asking questions, keeping track of your medications, and learning about patient and visitor safety--is a partnership we value highly. Browse our wide range of services at the menu on the left, or search for a provider to meet your specific needs.
Food Service
If your loved one is hospitalized, he or she will be provided with meals or snacks appropriate to his or her healing plan; always ask your loved one's nurse about bringing food items from home or a restaurant. The Hospital Cafeteria is located on the ground/street-level of the main hospital building. Vending is available in the main hospital and in some other facilities. An ATM is located adjacent to vending, near the Cafeteria in the main hospital.
Cafeteria hours are daily from 7 a.m. to 5:45 p.m. A healthy breakfast including fruit and granola bars is available from 7 a.m. to 11 a.m. A healthy salad bar is available from 11 a.m. to 1 p.m. and 4:30 p.m. to 5:45 p.m. We proudly offer baked goods in our cafeteria from Potsdam Food Co-op's Carriage House Bakery.
Gifts
The Potsdam Hospital Guild manages the Hospital Gift Shop, which stocks jewellery, stuffed animals, toys, coffee travel mugs, handbags, scarves, and other items sure to help you convey a caring message to loved ones. Proceeds support patients at Canton-Potsdam Hospital. The Gift Shop is staffed by volunteers and is open Monday through Friday from 9 a.m. to 7 p.m. and weekends from 12:30 p.m. to 3:30 p.m.
Needle/Sharps Disposal Service
If you are injecting insulin at home or use needles or "sharps" for other medical purposes, we offer a service for safe disposal of used needles and sharps. Use a specially-designed sharps container available from most pharmacies, or place your used sharps in an empty detergent or bleach bottle, seal the bottle, and label it clearly as "used sharps." Bring the bottle to the hospital's main campus at 50 Leroy Street and ask at the Switchboard to have a housekeeper collect your sealed bottle of sharps. Please do not leave sharps bottles unattended at any time.
Patient Financial Services/Paying for Your Care
Prompt payment for healthcare services allows CPH to continue to provide high-quality care. Before scheduling a visit or procedure, check with your insurance company to find out if the particular service you need is covered. Insurance coverage can change. Something that may have been covered a year ago may not be covered now. Your insurance company is the most current source of information on coverage. Please note that some services are billed separately. You may receive a bill from an organization that partners with us to provide care to our patients. Co-payments may be due at time of visit.
Why choose us?
Mission
To provide skilled, compassionate, cost-effective care that promotes wellness and meets community needs.
Vision
We are committed to continuous improvements that: Meet the needs and expectations of our customers; provide or coordinate access to care; develop our skills and talents; provide the human resources, facilities, and equipment we need to serve our customers. We work effectively with others to improve the region's health care systems.
Values
- Integrity: Guiding our actions by ethical commitments
- Respect: Recognizing and responding to the value of others
- Compassion: Providing excellent care with kindness
- Professional: Acting with mature insight, sound judgment and high standards
- Excellence: Commitment to quality, innovation and continuous improvement
Our Quality
Patients are the ultimate judges of the healthcare experience. Our patients are randomly surveyed by an independent third party, Research Corporation. By law, surveys include the Hospital Consumer Assessment of Providers and Healthcare Systems, a set of questions proven to provide reliable and valid measures of a patient's experience of his or her care. We use these measures continuously to educate staff, develop initiatives, and guide everything from facilities design, to infection prevention, to meal preparation - all aspects of what we do every day that impact the outcome of care.
Several independent organizations rate hospital quality based on certain features of care that have been proven to impact health outcomes. Canton-Potsdam Hospital strives to meet or exceed benchmarks for reliable and valid measurements of quality. Some benchmarks do not apply and, in some cases, a rating may not be available because our hospital doesn't perform enough of a particular type of procedure to make the rating statistically significant. In other words, the rating would not be reliable or valid. If you have questions about any of these organizations' ratings, contact the organization directly, or click here to contact us.