Canton-Potsdam Hospital

The goal of the Canton-Potsdam Hospital Center for Cancer Care is to help patients live their best life every day by providing personalized and high quality care. With a staff that works together to provide a quick and accurate diagnosis and a nurse navigator to coordinate care, you can feel at ease that your treatment is in the right hands from your very first visit. 

Location and Contact

Center for Cancer Care
50 Leroy St.
Potsdam, NY 13676
T: (315) 261-5890
Website: www.cphospital.org/cancer-center

Canton-Potsdam Hospital
77 West Barney St.
Gouverneur, NY 13642
T: (315) 287-1000
Website: www.cphospital.org/

Helpful Phone Numbers

  • Appointments for New Patients: (315) 261-5240
  • Reach a Patient: (315) 265-3300
  • Visiting Hours: There are no specific hours at this hospital, but it also depends on the patient. 
  • Request Medical Records: (315) 261-5274 / Open 7 a.m. to 4 p.m. Monday through Friday
  • Billing Questions: (315) 261-5150

Cancers Treated

This institution treats most cancers. Call the Center for Cancer Care at (315) 261-5890 to find out more. 

Directions

Driving

Parking

Free parking at all facilities.

Valet Parking

Valet parking is available at the main campus in Potsdam free of charge. Hours are Monday through Friday from 6:30 a.m. to 3:30 p.m.

Lodging

Lodging Options

Northern Family Motel

6775 State Highway 56
Potsdam, NY 13676
T: (315) 265-4640

Located five minutes from the hospital, the Northern Family Motel is a budget motel with comfortable rooms, a friendly staff, and low rates.

Hampton Inn Potsdam

84 Grove St.
Potsdam, NY 13676
T: (315) 265-0100

The Hampton Inn Potsdam is located three minutes from the hospital and offers guests free hot breakfast, free WiFi, a clean room and bed, and the option to utilize the gym/fitness center.

Scottish Inns Potsdam

7575 U.S. Highway 11
Potsdam, NY 13676
T: (315) 265-6700

The Scottish Inns Potsdam is located two miles from the hospital and has 18 guest rooms, a late-check out option, internet access, and allows pets.

Potsdam Inn

7518 U.S. Highway 11
Potsdam, NY 13676
T: (315) 265-0709

The Potsdam Inn is located 14 minutes from the hospital and offers guests clean and comfortable rooms at affordable prices. 

Your First Appointment 

We know it can be daunting to visit a cancer center for the first time. Here are some tips to make your first visit easier:

  • Organize your medical records. It's helpful for your practitioner to know your full health history, prescription and non-prescription medicines you're taking and their respective dosages, any known allergies, and contact information for doctors that you see regularly.
  • Bring your health insurance information, including your insurance card and prescription card.
  • Provide CPH with emergency contact information.

Insurance

This institution accepts many insurance plans

Services and Amenities

Food Service

If your loved one is hospitalized, he or she will be provided with meals or snacks appropriate to his or her healing plan; always ask your loved one's nurse about bringing food items from home or a restaurant. The Hospital Cafeteria is located on the ground/street-level of the main hospital building. Vending is available in the main hospital and in some other facilities. An ATM is located adjacent to vending, near the Cafeteria in the main hospital.

Cafeteria hours are daily from 7 a.m. to 5:45 p.m. A healthy breakfast including fruit and granola bars is available from 7 a.m. to 11 a.m. A healthy salad bar is available from 11 a.m. to 1 p.m. and 4:30 p.m. to 5:45 p.m. We proudly offer baked goods in our cafeteria from Potsdam Food Co-op's Carriage House Bakery.

Gifts

The Potsdam Hospital Guild manages the Hospital Gift Shop, which stocks jewellery, stuffed animals, toys, coffee travel mugs, handbags, scarves, and other items sure to help you convey a caring message to loved ones. Proceeds support patients at Canton-Potsdam Hospital. The Gift Shop is staffed by volunteers and is open Monday through Friday from 9 a.m. to 7 p.m. and weekends from 12:30 p.m. to 3:30 p.m.

Needle/Sharps Disposal Service

If you are injecting insulin at home or use needles or "sharps" for other medical purposes, we offer a service for safe disposal of used needles and sharps. Use a specially-designed sharps container available from most pharmacies, or place your used sharps in an empty detergent or bleach bottle, seal the bottle, and label it clearly as "used sharps." Bring the bottle to the hospital's main campus at 50 Leroy Street and ask at the Switchboard to have a housekeeper collect your sealed bottle of sharps. Please do not leave sharps bottles unattended at any time.

Patient Financial Services/Paying for Your Care

Prompt payment for healthcare services allows CPH to continue to provide high-quality care. Before scheduling a visit or procedure, check with your insurance company to find out if the particular service you need is covered. Insurance coverage can change. Something that may have been covered a year ago may not be covered now. Your insurance company is the most current source of information on coverage. Please note that some services are billed separately. You may receive a bill from an organization that partners with us to provide care to our patients. Co-payments may be due at time of visit.

Why choose us?

Mission

To provide skilled, compassionate, cost-effective care that promotes wellness and meets community needs.

Vision

We are committed to continuous improvements that:  Meet the needs and expectations of our customers; provide or coordinate access to care; develop our skills and talents; provide the human resources, facilities, and equipment we need to serve our customers. We work effectively with others to improve the region's health care systems.

Values

  • Integrity: Guiding our actions by ethical commitments
  • Respect: Recognizing and responding to the value of others
  • Compassion: Providing excellent care with kindness
  • Professional: Acting with mature insight, sound judgment and high standards
  • Excellence: Commitment to quality, innovation and continuous improvement

Our Quality

Patients are the ultimate judges of the healthcare experience. Our patients are randomly surveyed by an independent third party, Research Corporation. By law, surveys include the Hospital Consumer Assessment of Providers and Healthcare Systems, a set of questions proven to provide reliable and valid measures of a patient's experience of his or her care. We use these measures continuously to educate staff, develop initiatives, and guide everything from facilities design, to infection prevention, to meal preparation - all aspects of what we do every day that impact the outcome of care.

Several independent organizations rate hospital quality based on certain features of care that have been proven to impact health outcomes. Canton-Potsdam Hospital strives to meet or exceed benchmarks for reliable and valid measurements of quality. Some benchmarks do not apply and, in some cases, a rating may not be available because our hospital doesn't perform enough of a particular type of procedure to make the rating statistically significant. In other words, the rating would not be reliable or valid. If you have questions about any of these organizations' ratings, contact the organization directly, or click here to contact us.